Shipping
Shipping
✅ We can ship to virtually any addresses in the world. Note that there are restrictions on some products, and some products cannot be shipped to International destinations
When you place an order, we will estimate shipping and delivery dates for you based on the availability of the items and the shipping options you choose, and we will send you an email for your shipping details as tracking number.
⭕️ Shipping fees for exchange or refund:
- We do not take responsibility for shipping fee of customers for their exchange or refund items, which means customer will pay the fee for shipping If they want to send the items to De Levu.
❌ My order is being Returned to Sender?
If your parcel is being returned to sender due to any reason such as:
Unclaimed
Denied Due to Customs Charges
Incomplete/Insufficient Address
Undeliverable as Addressed
Prohibited Import / Denied Entry by Customs
Refused, etc...
only once the parcel arrives back to our facility and is checked in will a refund for the purchase price of the products minus the shipping cost and 15% restocking be issued. You may be responsible for return shipping fees.
Unfortunately, unless the order is returned back to our warehouse in an undamaged and resalable condition, we cannot issue a refund. We cannot be held responsible for delays and transit times if your parcel is being returned.
NOTE : When a parcel is sent back, as no one is essentially covering the return shipping, the destination carrier will send the item back the slowest and cheapest shipping method to incur the least amount of cost. With that being the case, they will typically hold the parcel until they have enough items to send back at once to make it worth their money. This typically results are longer return transit times.
❌ Incorrect Address
If the shipping address on your order is incorrect or incomplete, please note that we cannot change the delivery address after an order has been shipped. We cannot be held responsible for any :
- transit delays
- fees
- loss of package
- other delivery issues
if you've made an error in the shipping information on your order. If such an error causes an order to be rejected, lost or destroyed, we cannot issue a refund or replacement of any kind.
NOTE : Refunds issued will be for the cost of the merchandise only minus 15% restocking fee; shipping costs will not be reimbursed. If your parcel is returned to our facility and we are charged a fee to receive the order back, the amount we are required to pay will be deducted from your total refund. If the amount we are charged is greater than the refund amount of the purchase price, no refund will be issued for the order. By ordering with De Levu, you agree and acknowledge these terms and conditions.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of the items and the shipping options you choose, and we will send you an email for your shipping details as tracking number.
⭕️ Shipping fees for exchange or refund:
- We do not take responsibility for shipping fee of customers for their exchange or refund items, which means customer will pay the fee for shipping If they want to send the items to De Levu.
❌ My order is being Returned to Sender?
If your parcel is being returned to sender due to any reason such as:
Unclaimed
Denied Due to Customs Charges
Incomplete/Insufficient Address
Undeliverable as Addressed
Prohibited Import / Denied Entry by Customs
Refused, etc...
only once the parcel arrives back to our facility and is checked in will a refund for the purchase price of the products minus the shipping cost and 15% restocking be issued. You may be responsible for return shipping fees.
Unfortunately, unless the order is returned back to our warehouse in an undamaged and resalable condition, we cannot issue a refund. We cannot be held responsible for delays and transit times if your parcel is being returned.
NOTE : When a parcel is sent back, as no one is essentially covering the return shipping, the destination carrier will send the item back the slowest and cheapest shipping method to incur the least amount of cost. With that being the case, they will typically hold the parcel until they have enough items to send back at once to make it worth their money. This typically results are longer return transit times.
❌ Incorrect Address
If the shipping address on your order is incorrect or incomplete, please note that we cannot change the delivery address after an order has been shipped. We cannot be held responsible for any :
- transit delays
- fees
- loss of package
- other delivery issues
if you've made an error in the shipping information on your order. If such an error causes an order to be rejected, lost or destroyed, we cannot issue a refund or replacement of any kind.
NOTE : Refunds issued will be for the cost of the merchandise only minus 15% restocking fee; shipping costs will not be reimbursed. If your parcel is returned to our facility and we are charged a fee to receive the order back, the amount we are required to pay will be deducted from your total refund. If the amount we are charged is greater than the refund amount of the purchase price, no refund will be issued for the order. By ordering with De Levu, you agree and acknowledge these terms and conditions.
✅ We can ship to virtually any addresses in the world. Note that there are restrictions on some products, and some products cannot be shipped to International destinations
When you place an order, we will estimate shipping and delivery dates for you based on the availability of the items and the shipping options you choose, and we will send you an email for your shipping details as tracking number.
⭕️ Shipping fees for exchange or refund:
- We do not take responsibility for shipping fee of customers for their exchange or refund items, which means customer will pay the fee for shipping If they want to send the items to De Levu.
❌ My order is being Returned to Sender?
If your parcel is being returned to sender due to any reason such as:
Unclaimed
Denied Due to Customs Charges
Incomplete/Insufficient Address
Undeliverable as Addressed
Prohibited Import / Denied Entry by Customs
Refused, etc...
only once the parcel arrives back to our facility and is checked in will a refund for the purchase price of the products minus the shipping cost and 15% restocking be issued. You may be responsible for return shipping fees.
Unfortunately, unless the order is returned back to our warehouse in an undamaged and resalable condition, we cannot issue a refund. We cannot be held responsible for delays and transit times if your parcel is being returned.
NOTE : When a parcel is sent back, as no one is essentially covering the return shipping, the destination carrier will send the item back the slowest and cheapest shipping method to incur the least amount of cost. With that being the case, they will typically hold the parcel until they have enough items to send back at once to make it worth their money. This typically results are longer return transit times.
❌ Incorrect Address
If the shipping address on your order is incorrect or incomplete, please note that we cannot change the delivery address after an order has been shipped. We cannot be held responsible for any :
- transit delays
- fees
- loss of package
- other delivery issues
if you've made an error in the shipping information on your order. If such an error causes an order to be rejected, lost or destroyed, we cannot issue a refund or replacement of any kind.
NOTE : Refunds issued will be for the cost of the merchandise only minus 15% restocking fee; shipping costs will not be reimbursed. If your parcel is returned to our facility and we are charged a fee to receive the order back, the amount we are required to pay will be deducted from your total refund. If the amount we are charged is greater than the refund amount of the purchase price, no refund will be issued for the order. By ordering with De Levu, you agree and acknowledge these terms and conditions.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of the items and the shipping options you choose, and we will send you an email for your shipping details as tracking number.
⭕️ Shipping fees for exchange or refund:
- We do not take responsibility for shipping fee of customers for their exchange or refund items, which means customer will pay the fee for shipping If they want to send the items to De Levu.
❌ My order is being Returned to Sender?
If your parcel is being returned to sender due to any reason such as:
Unclaimed
Denied Due to Customs Charges
Incomplete/Insufficient Address
Undeliverable as Addressed
Prohibited Import / Denied Entry by Customs
Refused, etc...
only once the parcel arrives back to our facility and is checked in will a refund for the purchase price of the products minus the shipping cost and 15% restocking be issued. You may be responsible for return shipping fees.
Unfortunately, unless the order is returned back to our warehouse in an undamaged and resalable condition, we cannot issue a refund. We cannot be held responsible for delays and transit times if your parcel is being returned.
NOTE : When a parcel is sent back, as no one is essentially covering the return shipping, the destination carrier will send the item back the slowest and cheapest shipping method to incur the least amount of cost. With that being the case, they will typically hold the parcel until they have enough items to send back at once to make it worth their money. This typically results are longer return transit times.
❌ Incorrect Address
If the shipping address on your order is incorrect or incomplete, please note that we cannot change the delivery address after an order has been shipped. We cannot be held responsible for any :
- transit delays
- fees
- loss of package
- other delivery issues
if you've made an error in the shipping information on your order. If such an error causes an order to be rejected, lost or destroyed, we cannot issue a refund or replacement of any kind.
NOTE : Refunds issued will be for the cost of the merchandise only minus 15% restocking fee; shipping costs will not be reimbursed. If your parcel is returned to our facility and we are charged a fee to receive the order back, the amount we are required to pay will be deducted from your total refund. If the amount we are charged is greater than the refund amount of the purchase price, no refund will be issued for the order. By ordering with De Levu, you agree and acknowledge these terms and conditions.